Exploring Leads to Sharing In Part 1 of this article, which focused on exploring feedback, we provided some tips about how to get comfortable with the feedback and not be too defensive. As you explore and learn about your feedback, it will naturally lead you toward sharing the results with others. Whom should you share your […]

My mom recently told me something that my siblings and I did during a very difficult time in her life that apparently left more of an impression on her than it did me. She was in her room, and the five of us kids walked in together, lined up from the oldest, who was about […]

Processes All my life, I have been interested in processes. At home, I have figured out the “best” way to load the dishwasher to fit the most dishes and get them the cleanest. (My wife isn’t convinced that my way is “best”, but she is happy as long as I’m doing the dishes.) At work […]

Personal feedback can be such an uncomfortable subject! We do all we can to avoid being in the hot seat. It’s hard enough to try to break old habits when it comes to myself, but it’s even more difficult to try to convince others to accept feedback. While working with HR to launch a new […]

I remember an initial call with a client who had no idea where to start in her search for a 360. It’s hard to forget the urgency and uncertainty in her voice–was her request feasible in such a short timeframe? She specified the survey had to launch as soon as possible for her executive leadership […]

We give a lot of attention to how to provide feedback to other people. We give less attention to how we should receive the feedback to help us improve. The following are six guiding principles that can help us receive feedback given to us. You can apply these principles to most situations in which you […]

Ignorance Is Not Bliss Have you ever looked in the mirror and discovered a little piece of spinach stuck in your teeth and then thought, “Has that been there since lunch? I’ve been talking to people all afternoon. Why didn’t anybody tell me about it?” If somebody had told you earlier that there was spinach […]

We all know we need feedback to grow and improve, but when negative feedback is on its way, we are likely to duck and cover or worse, stand and fight. How then can we learn to accept difficult feedback? Why do we naturally avoid or deflect the very feedback that we may need to achieve […]