“What should I do if my manager gives me only positive feedback?” We often hear a variation of this question when we present “Feedback Jiu-Jitsu: The Art of Receiving Feedback”. Receiving positive feedback sounds like a dream come true. Yet, it can be hard to grow from positive feedback. Our objective with Feedback Jiu-Jitsu is […]
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Should I Focus my Development Efforts on my Strengths or Weaknesses?
If the question is “Should I focus my development efforts on my strengths or weaknesses?” our answer is “YES” or at least you should consider doing both. Identify a strength where you can become truly exceptional, propelling your career forward. Identify a weakness that may be a derailer or disqualifier that if not addressed will […]
Continue readingDemocratizing Feedback
At LearningBridge, we believe that people can be trusted to make sense of and make good use of the feedback they receive. Especially in a formal situation as with a 360 survey. That doesn’t mean we think everybody should just be handed their report and sent on their merry way. But we do think that […]
Continue readingUsing Norm Scores in 360-degree Feedback
“How do I compare to others like me?” It is a very natural tendency to want to know how we measure up to others in our group. It’s one of the first questions a participant in a 360-degree feedback survey asks after receiving their report. So, when considering a 360-degree feedback instrument, let’s consider the […]
Continue reading5 Principles of Report Design
We at LearningBridge are big on feedback. We’re passionate about helping people receive feedback well. One way we do that is by providing proprietary 360 surveys. Clients use our standardized 360 surveys but for most of our clients we provide customized surveys that align with their leadership model and key ideas important to their organization. […]
Continue readingHow to Reflect on Feedback
Feedback is a big part of our daily lives. It can be oral, written, informal, formal, descriptive, evaluative, peer, and self-assessed. When we talk about feedback at LearningBridge, we often refer to its use in a formal setting as part of a “Generative Feedback Process”. Having gone through the process of gathering feedback, how do […]
Continue readingListen, Listen, Listen
In Glade Holman’s article, “How to Accept Difficult Feedback”, his second point is “Listen, Listen, Listen.” He stresses the idea that you need to let feedback providers say what they want to say. Here are three points that can help you actually listen. 1. Don’t Think about How You Will Respond Basically, you need to […]
Continue readingIs Feedback from My Manager or My Employees More Important?
In our presentation, “Feedback Jiu-Jitsu: The Art of Receiving Feedback,” we sometimes get a question from an attendee along the lines of, “Should I ask for feedback from my manager or from my employees, which is most important?” Feedback Jiu-Jitsu Inspires the Question Likely part of the reason for this question is that in “Feedback […]
Continue readingWhat is the Most Effective Response Scale?
When creating a survey, it can be easy to focus too much on the content of the survey questions themselves and overlook the response scale that goes with the survey items. Sometimes the response scale is just an afterthought, with only a numeric scale and no further instructions. For example, “On a scale of 1-5, […]
Continue readingHow to Find Out What Your Boss Expects of You
Are you uncertain about what your boss expects of you? Are you unsure whether you’re focusing on what your boss thinks is most important? I’ll share some tips on how to find out what your boss expects of you. I previously wrote an article geared toward managers to help them make sure their employees know […]
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