Norm Score in Report

Using Norm Scores in 360-degree Feedback

“How do I compare to others like me?” It is a very natural tendency to want to know how we measure up to others in our group. It’s one of the first questions a participant in a 360-degree feedback survey asks after receiving their report. So, when considering a 360-degree feedback instrument, let’s consider the […]

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Man Reading Report

5 Principles of Report Design

We at LearningBridge are big on feedback. We’re passionate about helping people receive feedback well. One way we do that is by providing proprietary 360 surveys. Clients use our standardized 360 surveys but for most of our clients we provide customized surveys that align with their leadership model and key ideas important to their organization. […]

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How to Reflect on Feedback

Feedback is a big part of our daily lives. It can be oral, written, informal, formal, descriptive, evaluative, peer, and self-assessed. When we talk about feedback at LearningBridge, we often refer to its use in a formal setting as part of a “Generative Feedback Process”. Having gone through the process of gathering feedback, how do […]

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Person Actively Listening

Listen, Listen, Listen

In Glade Holman’s article, “How to Accept Difficult Feedback”, his second point is “Listen, Listen, Listen.” He stresses the idea that you need to let feedback providers say what they want to say. Here are three points that can help you actually listen. 1. Don’t Think about How You Will Respond Basically, you need to […]

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Pencil and Paper Survey Response Scale

What is the Most Effective Response Scale?

When creating a survey, it can be easy to focus too much on the content of the survey questions themselves and overlook the response scale that goes with the survey items. Sometimes the response scale is just an afterthought, with only a numeric scale and no further instructions. For example, “On a scale of 1-5, […]

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Female Manager with Employee

How to Find Out What Your Boss Expects of You

Are you uncertain about what your boss expects of you? Are you unsure whether you’re focusing on what your boss thinks is most important? I’ll share some tips on how to find out what your boss expects of you. I previously wrote an article geared toward managers to help them make sure their employees know […]

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Road Cyclist

1% Better for a Big Impact

A few months ago I heard an interesting story from James Clear’s book, Atomic Habits, about the British cycling team that has a recipe for success. It began more than a century ago. At one point the team was performing so poorly that at least one bicycle manufacturer wouldn’t even sell bikes to the team […]

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Happy conversation between two business professionals

The #1 Way to Keep Receiving Feedback

To get feedback, you first need to ask for it. However, getting feedback and continually receiving feedback are different skills. The #1 way to keep receiving feedback is to simply listen, or as we say, “Receive the feedback graciously.” What does this look like? Have you ever had somebody ask for your advice, but after […]

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