At LearningBridge, we believe that people can be trusted to make sense of and make good use of the feedback they receive. Especially in a formal situation as with a 360 survey. That doesn’t mean we think everybody should just be handed their report and sent on their merry way. But we do think that […]Continue reading
Author Archive: Michael Crowther
5 Principles of Report Design
We at LearningBridge are big on feedback. We’re passionate about helping people receive feedback well. One way we do that is by providing proprietary 360 surveys. Clients use our standardized 360 surveys but for most of our clients we provide customized surveys that align with their leadership model and key ideas important to their organization. […]Continue reading
Listen, Listen, Listen
In Glade Holman’s article, “How to Accept Difficult Feedback”, his second point is “Listen, Listen, Listen.” He stresses the idea that you need to let feedback providers say what they want to say. Here are three points that can help you actually listen. 1. Don’t Think about How You Will Respond Basically, you need to […]Continue reading
Is Feedback from My Manager or My Employees More Important?
In our presentation, “Feedback Jiu-Jitsu: The Art of Receiving Feedback,” we sometimes get a question from an attendee along the lines of, “Should I ask for feedback from my manager or from my employees, which is most important?” Feedback Jiu-Jitsu Inspires the Question Likely part of the reason for this question is that in “Feedback […]Continue reading
How to Find Out What Your Boss Expects of You
Are you uncertain about what your boss expects of you? Are you unsure whether you’re focusing on what your boss thinks is most important? I’ll share some tips on how to find out what your boss expects of you. I previously wrote an article geared toward managers to help them make sure their employees know […]Continue reading
The #1 Way to Keep Receiving Feedback
To get feedback, you first need to ask for it. However, getting feedback and continually receiving feedback are different skills. The #1 way to keep receiving feedback is to simply listen, or as we say, “Receive the feedback graciously.” What does this look like? Have you ever had somebody ask for your advice, but after […]Continue reading
Microsoft Teams: What is the Best Way to Do Polls?
Have you struggled to find a good inexpensive or free polling tool to use in Microsoft Teams? With Microsoft Teams, what is the best way to do polls? We know plenty of people have struggled with this question, including ourselves. After discovering a great solution, we’ve shared this with a number of clients for whom […]Continue reading
Who Should Give Feedback?
At LearningBridge, we are very big on helping people learn how to receive feedback graciously and act on it visibly. We also recognize that there is great value in learning how to give feedback well; however, in determining how best to give feedback, a key question can be overlooked regarding who should give feedback. Motivated […]Continue reading
Development vs. Performance Management
I recently had similar conversations with two different clients. We talked about using 360 survey data for the purpose of professional development vs. performance management. This is a fairly common issue that comes up. Most of the people we work directly with understand the distinction. However, sometimes another person in the company is pushing for […]Continue reading
How to Receive Feedback Graciously and Act on It Visibly
The week after my last article, “What is Your Best Advice for Me?” was published, my 11-year-old son and I did a short overnight backpacking trip. He was excited about sleeping in his hammock and using his new backpack. On the way up, a moose crossed the trail about 15 feet in front of us […]Continue reading