Norm Score in Report

Using Norm Scores in 360-degree Feedback

“How do I compare to others like me?” It is a very natural tendency to want to know how we measure up to others in our group. It’s one of the first questions a participant in a 360-degree feedback survey asks after receiving their report. So, when considering a 360-degree feedback instrument, let’s consider the […]

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Pencil and Paper Survey Response Scale

What is the Most Effective Response Scale?

When creating a survey, it can be easy to focus too much on the content of the survey questions themselves and overlook the response scale that goes with the survey items. Sometimes the response scale is just an afterthought, with only a numeric scale and no further instructions. For example, “On a scale of 1-5, […]

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"T E X T" In Block Letters

Tips for Creating Survey Items – Part II

It may seem a little tangential, but I like this quote when I think about tips for creating survey items. “I have a new method of poetry. All you got to do is look over your notebooks… or lay down on a couch, and think of anything that comes into your head, especially the miseries… […]

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10 Survey Items Tips

10 Tips for Creating Survey Items

We get to work with a lot of great people who want to provide a way for their clients or employees to receive feedback. During this process, we often help develop, revise, or refine survey items. We’d like to share 10 tips about common issues we have seen with creating survey items over the years. […]

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Troy Blaser Headshot

Dealing with Feedback Anxiety and Switching Things Up

Feedback Anxiety Have you ever learned something at work that turned out to be helpful in your personal life too? My wife, Sally, is taking a course toward a professional certification. Once a month the class has an observation session. In these sessions they each receive feedback from their instructor and their fellow students. These […]

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