Sometimes we’ll pick and choose what feedback we want to listen to, and the rest of it goes out the other ear. Why bother with advice that doesn’t align with how we view ourselves? No one likes to be reminded of their weakness or blind spots. Even when the blind spot could be the very […]

“Useless! What else can you not do?” My former supervisor said to me one day on the job in front of a customer. They had asked me to complete a task I wasn’t familiar with, and I needed some help. The outburst was not the reaction I was expecting or needed. I was taken aback […]

My parents immigrated to the US in 1988 to fulfill their dreams of owning a home with a backyard in a neighborhood where their children could ride their bikes freely. It was challenging. They came here with nothing; my mother cleaned airplanes, while my father was a bus driver. With no college degrees of their […]

Personal feedback can be such an uncomfortable subject! We do all we can to avoid being in the hot seat. It’s hard enough to try to break old habits when it comes to myself, but it’s even more difficult to try to convince others to accept feedback. While working with HR to launch a new […]

I remember an initial call with a client who had no idea where to start in her search for a 360. It’s hard to forget the urgency and uncertainty in her voice–was her request feasible in such a short timeframe? She specified the survey had to launch as soon as possible for her executive leadership […]