From transformative personal experiences to practical leadership strategies, Dr. Sonia Alvarez-Robinson discusses how to navigate adversity, develop self-awareness, and create a culture where feedback leads to real change. She introduces her FIRST model for resilience, offers guidance on receiving and utilizing feedback effectively, and shares compelling stories from her career, including a game-changing ‘hot mic’ tip!

Are You Growing Your Team on Purpose—Or by Accident?

Many leaders struggle to align their people, purpose, and processes for sustainable growth. In this episode of Simply Feedback, Claire Chandler, author of Growth on Purpose, reveals the four fundamental needs every employee has—and how fulfilling them fuels both engagement and business success.

Claire shares the eye-opening feedback that changed her leadership approach, why trust accelerates performance, and how leaders can balance vulnerability with confidence. If you’re ready to build a culture where people want to follow you, this conversation is a must-listen.

Lori Riznek emphasizes the power of perspective in feedback, which involves understanding the unique viewpoints of both the giver and the receiver. She highlights how trust, empathy, and open-mindedness are essential in creating feedback that fosters professional development. By stressing the value of active listening and thoughtful questioning, Lori demonstrates how honest feedback, when approached with the right mindset, can inspire meaningful progress.