Tips for Survey Items

10 Tips for Creating Survey Items

We get to work with a lot of great people who want to provide a way for their clients or employees to receive feedback. During this process, we often help develop, revise, or refine survey items. We’d like to share 10 tips about common issues we have seen with creating survey items over the years. You can also download a checklist version. Anonymity If you’re going to ask the participants to provide demographic information, be sure to avoid demographic questions that are too specific and could reveal their identity. Wording Avoid acronyms, jargon, and abbreviations—including corporate-specific or HR-specific terms. If […]

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Troy Blaser

Dealing with Feedback Anxiety and Switching Things Up

Feedback Anxiety Have you ever learned something at work that turned out to be helpful in your personal life too? My wife, Sally, is taking a course toward a professional certification. Once a month the class has an observation session where they each receive feedback from their instructor and their fellow students. These sessions caused a good deal of anxiety for Sally (as I think they would for most people) and I wanted to help her with that anxiety. Fortunately for me, LearningBridge has recently started a podcast called Simply Feedback, and I suggested that she listen to a few […]

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Man Loading Dishwasher

What Is the Best Process to Use for 360 Feedback?

Processes All my life, I have been interested in processes. At home, I have figured out the “best” way to load the dishwasher to fit the most dishes and get them the cleanest. (My wife isn’t convinced that my way is “best”, but she is happy as long as I’m doing the dishes.) At work as a software engineer at LearningBridge, I often need to determine the most efficient process to accomplish a particular task. That way I can write code for my software that will be fast, robust, and elegant. If a process I create is inefficient or poorly […]

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